Oh no tips are never required! But if you feel that at the end of your event that the Reformer we sent has done a job worth rewarding, feel free to tip them, as tip is not included in any of our packages. We do ask that if you would like to tip the performer to either give it to the character attendant if one attend the party or to pay them discretely away from the eyes of the children as our performers are not to break character in front of children.
Minimum or Maximum limit of children?
Our Normal Party packages range from 2-15 kids if you expect more, please contact us for a Large Event estimate.
How is Payment Handled?
We ask for about 75% of the amount due upfront as a non-refundable retaining fee or deposit at the time of booking to reserve your spot on our calendar. The balance is due in full on or before the day of your event through paypal or cash, checks are not accepted the day of. Please have your full payment ready by the last 10 minutes of your party. Please pay the attendant at the party and if no attendant is there, escort the princess to her car and pay her out of sight from the children. -You MAY NOT run to the ATM at the time of payment, have full payment ready by the begin of the party.
Cancellation Policy?
If something happens and you have to reschedule your event, you deposit will stay valid for 30 days and can be used for the new scheduled party. If you must cancel your party, your non refundable deposit will not be refunded. If you paid for your party in full, we will refund you the 25% non deposit payment and retain the 75% non-nonrefundable retaining fee.
What if guests are late?
Your package time begins when the princess arrives so we encourage all guests that are late to join in welcome to join in at any point.
Outdoor Events?
As long as the temperature does not exceed 78 degrees our princesses can perform outdoors. Please provide shade and the area must be free from mud and water. This also applies to park parties. If it rains your party must be moved inside. If outfits our dirty you WILL be billed after the party for costume damages. IF the area we are set to preform at is muddy or raining and the party can not be moved to a clean area, the characters will leave with FULL PAYMENT and no refunds.
Can I book you through other platforms aside from email and phone?
Yes you absolutely can, however is its often cheaper to book straight though either our Facebook, website, email or over the phone as other websites will charge you a hefty processing or transaction fee. Examples of theses websites are Gig salad, Yelp, Gig master, etc.